Training Officer, Independent Monitoring Boards and Lay Observers (Ref: 89589)

Ministry of Justice

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Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

This position is based at 10 SOUTH COLONNADE LONDON, E14 4PU

About the job

Job summary

Please refer to Job Description

Job description

Summary

This role provides an excellent opportunity to get involved in the work of the IMB and LO’s delivering training to new voluntary IMB and LO members and leaders plus to work with a wide range of paid and voluntary staff including senior stakeholders. 

The postholder will be highly organised and confident with dealing with a wide range of stakeholders, particularly volunteers, in a fast-paced environment.

PLEASE NOTE the Training Officer will be required to attend the IMB courses for members in person. This means a period of 48 hours at various locations across England on a roughly monthly basis. Each course requires one or two nights away and often includes Saturday working. Overtime/time off in lieu will be applied where appropriate.

Purpose

Members of the Independent Monitoring Boards (IMBs) are unpaid public appointees who provide statutory, independent scrutiny of the treatment and care of people in prisons and immigration detention. They are appointed by ministers and operate in prisons and young offender institutions (run by HM Prisons and Probation Service – MOJ), in immigration removal centres, various short-term holding facilities and on repatriation flights for those being removed from the UK (run by the Home Office).

Lay Observers are also unpaid public appointees, whose responsibility it is to check on the welfare of individuals in court custody suites and while they are traveling in the care and custody of escort contractors.

The postholder will oversee and deliver the core training offer to IMBs and LOs nationally and regionally plus provide logistical support to the roll out of new training programmes. 

The postholder will:

  • Manage a core annual programme of training events including attendance at events
  • Lead on the administration and analysis of robust delegate feedback mechanisms

Responsibilities

  • Event management, attendee management, liaising with the national training team, managing training content and feedback management. They will ensure that the needs of individual delegates among our diverse membership are catered for.
  • Support planning and delivery of logistics for up to two National networking events.
  • Responsible for delivery of the national training timetable to cover a year of dates, published in good time to the membership and to trainers.
  • Establish effective and mutually trustful relationships with a wide range of stakeholders including members, board leaders and the national training team.
  • Ensure that the national training team and other trainers are well supported including new recruits, assigning of mentors, overseeing new trainer training and that trainers have all the materials they need in a timely fashion to deliver member training.
  • Working within guidance ensure that rigorous and effective training record keeping is maintained to ensure all members receive required and mandatory training within an effective timescale and that members’ training experience is not incomplete.
  • Maintain an effective training content management system using shared storage via the Kahootz platform and ensure that all national trainers are confident with accessing and using the system.
  • Build on existing mechanisms for capturing delegate feedback to combine surveys, My Learning and other recording methods to deliver a comprehensive training feedback programme and ensure that themes and recommendations are fed effectively into future training delivery.
  • Ensure equality, diversity and inclusion is considered during the application of all tasks and championed during interaction with the membership.
  • Performing other job related duties as required.

Knowledge, skills & behaviours

  • Understands how to work with and through volunteers.
  • Has experience in organising events and event attendance including venue management and delegate care
  • Enjoys working with a wide variety of people at multiple levels of seniority
  • Can quickly build positive working relationships with colleagues and voluntary public appointees.
  • Is experienced at identifying problems before they arise and taking mitigating action
  • Has excellent organisational skills, a strong eye for detail, can prioritise effectively and is focussed on quality delivery and meeting deadlines
  • Can apply learning from previous events to continual improvement of future events

Person specification

Please refer to Job Description

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Delivering at Pace
  • Working Together

Benefits

Alongside your salary of £31,169, Ministry of Justice contributes £8,446 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

  • Access to learning and development
  • A working environment that supports a range of flexible working options to enhance your work life balance
  • A working culture which encourages inclusion and diversity
  • A Civil Service pension with an average employer contribution of 27%
  • Annual Leave
  • Public Holidays
  • Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : SSCL Recruitment Enquiries Team
  • Email : [email protected]
  • Telephone : 0845 241 5359

Recruitment team

Further information

Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. I you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL ([email protected]) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/

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