Technical Support Specialist (Electromechanics)

Location:

Maasmechelen – Limburg, Flanders, Belgium

Salary:

market rate

Type:

Permanent

Main Industry:

Search Engineering Jobs

Other Industries & Skills: 

Mechanical

Advertiser:

NonStop Consulting

Job ID:

130945803

Posted On: 

13 August 2024

Technical Support Specialist (Electromechanics)

Location: Maasmechelen, Belgium
Time Type: Full-time

Overview:

Join a dedicated team committed to delivering an exceptional customer experience to over 1,500 distributors and numerous end-users across the EMEA region. As a Technical Support Specialist, you will provide technical assistance through phone, email, and chat, offering solutions to technical problems, repair and application advice, and configuration support for customized applications. You will also play a crucial role in ensuring smooth internal operations by supporting remote commercial colleagues and internal departments such as Customer Service, Marketing, and Quality with your technical expertise.

Requirements:

Experience:

* Seeking experienced professionals with comprehensive knowledge in the field. However, talented and motivated individuals are also encouraged , as our experienced team is ready to invest in your training and development.

Education:

* Higher technical education in electromechanics or equivalent experience.

Skills:

* Broad technical field and troubleshooting experience.
* Proficiency in English is required; additional European languages are highly desirable due to the diverse customer base.
* Familiarity with MS Office and common digital enterprise support systems.
* Strong commercial acumen and excellent communication skills.
* A passion for automation, PLC, or robot applications is a significant asset.

Characteristics:

To excel in this role, you should be a quick learner, work efficiently, and be organized and meticulous. You must take ownership of your tasks, improve processes, manage stress well, and communicate effectively with colleagues.

Responsibilities:

* Provide expert product, application, and repair advice.
* Monitor and report product defects.
* Support Customer Service, Marketing, Sales, and other departments on technical issues.
* Resolve product-related legal and compliance questions.
* Conduct technical training sessions in Maasmechelen for internal and external customers, if required.

Offer:

We offer a full-time, indefinite contract with a competitive salary and additional benefits in a challenging and international work environment that emphasizes continuous learning. There are opportunities for development and career growth. Stay physically active using our fitness facilities, enjoy Ping-Pong tournaments, or take short walks with colleagues in a green environment. Benefit from a stress-free commute to work in a profitable, growing, no-nonsense organization.

About NonStop:

We are NonStop, a leading provider of staffing solutions throughout Europe and now also in the US. We’re passionate about connecting talent with opportunities and work non-stop to support our clients in hiring the best talent for their teams. Feel free to visit our website, NonStop Consulting, for more information, to browse all our roles, or to let us know how we can help you.

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