Workforce Management Professional

Workforce Management Professional

Job Req ID: 37220

Posting Date: 6 Aug 2024

Function: HR

Unit: Digital

Location:

Snowhill, Birmingham, United Kingdom

Salary: Competitive

Location

Birmingham, Bristol, London or Manchester – Hybrid working 3 days in the office, 2 wherever.

Why this job matters

This is an exciting opportunity for a professional to support HR and the Digital business in making better decisions, ensuring we have the right people in the right place at the right time to deliver improved business performance. This role will support the Workforce Management Specialist in delivering end-to-end workforce planning, forecasting, reporting, analysis, and improvement project delivery across Digital.

What you’ll be doing

•Support workforce planning and headcount forecasting through the budget/forecast process.

•Produce regular and ad hoc workforce reporting and analysis to ensure we deliver against our commitments and highlight potential risks and issues.

•Provide workforce insight and analysis to support HR and business planning, decision-making, and addressing complex business challenges.

•Contribute to strategic workforce planning to ensure we plan for future skills and deliver the right people in the right place at the right time.

•Support the delivery of key enablers to drive change and manage costs across the business (e.g., consultation support, voluntary paid leaver schemes, position management, and recruitment approvals process).

•Support business unit reviews with senior leaders by converting data into meaningful insights and articulating key achievements, challenges, risks/dependencies, and future plans.

•Share knowledge and provide guidance and support to HR and business unit teams.

Skills and experience

•Numerate, with strong analytical capability and the ability to work with large, complex datasets.

•Strong IT and data management skills, highly competent in Microsoft Office applications (e.g., Excel, PowerPoint). Knowledge of HR systems (e.g., SAP SuccessFactors) and/or data tools (e.g., Qlik, Power BI, Pivot, Automate) is desirable.

•Stakeholder management – able to work closely with and build strong relationships with key stakeholders across HR, Finance, and the business.

•Communication – able to articulate key insights and messages clearly and concisely, translating complex data into simple headlines and messaging.

•Tenacious attention to detail – ability to check, spot potential issues, challenge, and ask questions. High standards and pride in how work is presented.

•Able to work independently and prioritise tasks to deliver within tight timescales.

Benefits

At BT, we entertain, educate, and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses, or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration, and inclusivity, that takes a genuine and proactive interest in your progress and development.

•Up to a 10% on-target bonus

•BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

•25 days annual leave (not including bank holidays), increasing with service

•Huge range of flexible benefits including cycle to work, healthcare, season ticket loan

•World-class training and development opportunities

•Option to join BT Shares Saving schemes.

•Discounted broadband, mobile and TV packages

•Access to 100’s of retail discounts including the BT shop

•50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans

•Great support for working parents including pay whilst on maternity, adoptive, and paternity leave

•Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’

About us

BT is part of BT Group, along with EE, Openreach, and Plusnet.

Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.