Tech Category Professional in London, United Kingdom

Tech Category Professional

Job Req ID: 36258

Posting Date: 25 Jul 2024

Function: Brand and Marketing

Unit: Consumer

Location:

One Braham (4140), London, United Kingdom

Salary: Competitive with great benefits

London, Birmingham or Bristol

3 days in the office/ 2 days wherever

About EE

We’re EE. We are the biggest mobile and broadband operator in the UK and we have a relationship in every second household in the country. But we’re for everyone, on any network – serving up new tech, new services, and heaps of inspiration for every aspect of your connected life.

We’ve been awarded the UK’s best network for the last 10 years. It’s central to our vision – to be the most personal customer-focused technology company in the UK.

That means earning a place on customers’ home screens by offering them more than ever before, whether that’s helping their home run smarter with EE Home, levelling up their play with EE Game, helping them work on their terms with EE Work, or even unleashing their kids’ learning with EE Learn.

We’re also part of BT Group, which we’re even bigger than you might think. Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.

We think we’ve got something special here. We want everyone to feel proud about working at EE – and feel excited about where we’re going and what we’re going to do. Want to join in?

Why this job matters

At EE, we thrive on innovation. Our Marketing department is at the forefront of creating and implementing cutting edge strategies that drive our business forward. You’ll have the opportunity to work on exciting projects that push the boundaries of creativity and technology, ensuring that we remain leaders in the industry.

Our Marketing department fosters a collaborative culture where teamwork and mutual support are highly valued. You’ll work alongside talented professionals from various disciplines, including product development, sales, and finance, to bring innovative ideas to life. We believe that the best results come from combining diverse perspectives and expertise.

As part of our Marketing team, you will have the opportunity to influence the strategic direction of the company. You’ll be involved in high level decision making processes and have a voice in shaping our long term vision and goals. Your insights and ideas will be valued and can drive significant change within the organization.

Working in the Gaming and Consumer Electronics industries means being part of a dynamic and fast paced environment. You’ll be at the cutting edge of technological advancements and market trends, ensuring that no two days are the same. This ever evolving landscape provides endless opportunities for creativity and innovation.

We put our customers at the heart of everything we do. In the Marketing department, you’ll play a key role in understanding and anticipating customer needs, creating products and campaigns that resonate with our audience. Your work will help us build strong relationships with our customers and deliver exceptional value.

In an era of rapid technological advancements, staying ahead in the tech market is crucial for sustained growth and competitive advantage. The Tech Category Professional plays a pivotal role in driving growth across all tech categories in FY25 and beyond. Your expertise will be instrumental in identifying opportunities, optimizing product portfolios, and ensuring that our tech offerings meet and exceed market demands. This role is essential for fostering innovation, enhancing customer satisfaction, and ensuring EE remains a leader in the tech industry.

What you’ll be doing

• Strategic Planning: Develop and execute strategic plans for driving growth across all tech categories, aligning with organizational goals and market trends.

• Market Analysis: Conduct comprehensive market research to identify trends, consumer preferences, and competitive landscape, using these insights to inform strategy and product development.

• Product Portfolio Management: Oversee the product lifecycle from conception to launch, including product development, pricing, positioning, and discontinuation decisions.

• Innovation and Improvement: Identify opportunities for innovation in tech products and processes, implementing improvements to enhance customer satisfaction and operational efficiency.

• Cross functional Collaboration: Work closely with marketing, sales, and R&D teams to develop and launch successful tech products, ensuring alignment with business objectives.

• Vendor and Partner Relations: Build and maintain strong relationships with key vendors and partners to negotiate favourable terms and ensure timely delivery of high quality products.

• Financial Oversight: Manage budgets, forecast sales, and analyse financial performance to make informed business decisions and ensure targets are met.

• Performance Tracking: Monitor and report on key performance indicators (KPIs) to track progress against goals and adjust strategies as needed.

• Customer Feedback Integration : Gather and analyse feedback from customers to continuously improve our tech offerings and ensure they meet user expectations.

• Regulatory Compliance : Ensure all tech products comply with relevant regulations and industry standards.

The skills and experience you will have under your belt

Skills:

• Ability to develop and implement long term strategies that align with business goals.

• Deep understanding of the tech industry, including trends, consumer behaviour, and competitive dynamics.

• Strong analytical skills to interpret market data, financial reports, and consumer insights.

• Ability to think creatively and innovatively to develop unique product propositions and stay ahead of market trends.

• Excellent communication skills for presenting ideas, negotiating with partners, and leading teams.

• Expertise in managing complex projects, with a focus on delivering results on time and within budget.

• Proven ability to negotiate with vendors and partners to secure advantageous terms.

• Flexible and able to adapt to changing market conditions and business needs.

Experience:

• Experience in the tech industry or a related field, with a focus on product management or category management.

• Proven experience in conducting market research and translating insights into actionable strategies.

• Demonstrated success in managing the product lifecycle from development to launch and beyond.

• Experience in managing budgets, forecasting sales, and analysing financial performance.

• Track record of building and maintaining successful relationships with vendors and partners.

• Experience working with diverse teams across different functions to achieve common goals.

• Experience in gathering and applying customer insights to drive product and process improvements.

• Familiarity with regulatory requirements and industry standards related to tech products.

What’s in it for you? What are the benefits?

At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.

• Competitive salary

• 25 days annual leave (plus bank holidays)

• 10% on target performance bonus

• Life Assurance

• Pension scheme if you pay in 5% BT will pay in an additional 10%

• Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.

• 50% off EE mobile pay monthly or SIM only plans

• Exclusive colleague discounts on our latest and greatest BT broadband packages

• BT TV, including TNT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids

• 50% discount for friends and family on EE SIM only plans

• World class training and development opportunities

• Volunteering days so you can give back to your local community

BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed. We want to make sure your recruitment experience is the best it can be – so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

Our leadership standards

Looking in:

Leading inclusively and Safely

I inspire and build trust through self-awareness, honesty and integrity.

Owning outcomes

I take the right decisions that benefit the broader organisation.

Looking out:

Delivering for the customer

I execute brilliantly on clear priorities that add value to our customers and the wider business.

Commercially savvy

I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:

Growth mindset

I experiment and identify opportunities for growth for both myself and the organisation.

Building for the future

I build diverse future-ready teams where all individuals can be at their best.

We value diversity and celebrate difference. ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’

We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

DON’T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.