Associate Engineer – Tech Support – DAS Field and Support

Job title:

Associate Engineer – Tech Support – DAS Field and Support

Company:

JMA Wireless

Job description

JMA makes 5G possible for organizations with the most critical connectivity demands in the world. From its global tech centers, JMA is ushering in a new era of connectivity for leading mobile carriers, the most iconic stadiums, major universities, leading healthcare facilities, and the busiest transit centers.5G is more than another G on your phone – it is a generational opportunity to change the way the world operates. Join the industry’s fastest growing technology company to shape that future today.JMA is looking for a Associate Engineer – Tech Support – DAS to join our team in Bologna, Italy. The Associate Engineer will be responsible for field implementation and remote post-sale technical support. Ensuring proper configuration of the JMA DAS systems, optimize the platform actual features and performance to deliver the expected experience to the final users according to the RF design.Responsibilities

• Learning of the JMA DAS main functionalities, to be able to support an on-site commissioning, and generate activities report both for customer and internal use.
• Support, both remotely and on-site, the customer during the monitoring and the troubleshooting of the JMA DAS equipment platforms
• Work with cross functional teams to address the customer issues and questions to ensure the customer satisfaction
• Support the testing and MOP validation on internal test benches

Qualifications:

• Bachelor/Master’s degree in electronic, telecommunication or IT engineering
• A fundamental understanding of the main cellular technology standards, as 5G, 4G, 3G and 2G
• Experience with Linux, Windows Operating Systems and Networking
• Fluent Italian and Good English Knowledge (at least B2)
• Availability to travel locally and internationally (max up to 50% of the time)
• It is a plus the knowledge of the principal measurement tools (i.e. spectrum analyzer, optical power meter)

#LI-AC1At JMA, we don’t just accept differences – we embrace them. JMA is proud to be an equal opportunity workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristic.

Expected salary

Location

Bologna

Job date

Thu, 18 Jul 2024 04:23:46 GMT

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