Senior Specialist B2B & Self-Service Accounts

Job title:

Senior Specialist B2B & Self-Service Accounts

Company:

Adidas

Job description

By continuing to use and navigate this website, you are agreeing to the use of cookies.
Accept ClosePress Tab to Move to Skip to Content LinkSearch by KeywordSearch by LocationSearch by KeywordSearch by LocationLoading…Team:LocationType:Grade:Create Alert×Select how often (in days) to receive an alert:StartPlease wait…Senior Specialist B2B & Self-Service AccountsPurpose & Overall Relevance for the Organization:To ensure profitable and sustainable account development with assigned Self Service Accounts and B2B partners in the assigned zone while respecting adidas category and brand image. The holder of this position is an ambassador for our Digital Wholesale Solutions.Key Responsibilities:

• Implement strategic sales plans to achieve business objectives and sales targets.
• Assist to sales team identifying and acquiring new business opportunities within the B2B sector.
• Assist to sales team preparing yearly, monthly, and weekly sales forecast for respective accounts and B2B partners.
• Build and maintain strong, long-lasting customer relationships with adidas partners.
• Conduct market research to identify trends and opportunities for growth.
• Present and promote adidas products to potential and existing clients.
• Be part of negotiation and close to sales agreements to maximize revenue.
• Collaborate with internal teams to ensure customer satisfaction and seamless order processing.
• Provide regular sales reports and updates to management.
• Stay up to date with industry trends and competitor activities.
• Coordination and development of assigned CLICK Field/Specialist accounts through the B2B platform CLICK to achieve the defined net sales target and to improve the customer experience with our brand.
• Secure handling of daily account claims via Click tool with Customer Service, Credit Management, and others.
• Be part of preselection of the range and offer for assigned accounts, based on seasonal focus products, technologies, and concepts.
• Ensure digital content is created to provide a virtual and on the field quarterly sell-in to the CLICK accounts (e.g. product, category, highlight and technology presentations).
• Ensure customers are compliant to our e-com policy and following our terms and conditions.
• Closely monitor the pre-order intake and orderbook development of the assigned accounts and ensure customers place orders according to our sales timelines.
• Provide accurate and timely input into sales planning forecasting cycle and support line manager.
• Communicate with customers through the CLICK platform by using the Salesforce Sales and service tools.
• Ensure customer segmentation and classification is up-to-date and update surveys annually.
• Support manager to ensure customer master data is up-to-date and work closely with Finance on risk management, annual review and cleanup of account database.
• As a Key user for Digital Wholesale solutions perform user acceptance test for new features on Digital Wholesale solutions and ensure end-to-end process testing (incl. SAP AFS with Customer Service and local IT support).

Controlling:

• To measure progress on own KPIs
• To be measured against defined Budget for assigned Self Service Accounts

Key Relationships:

• East Digital Wholesale Solutions
• East WHS Teams
• East Sales Development
• Cluster GTM Teams
• Customer Service (Cluster/Zone and GBS)
• Credit Management (Cluster/Zone and GBS)

Knowledge, Skills, and Abilities:

• Strong communication skills: written, verbal and presentation
• Ability to build strong relationships, both internal and external
• High customer focus
• Advanced skills in: Microsoft office, Newsletter/activation tools, Salesforce, Microstrategy
• Affinity to digital tools and e-processes
• Good organisational and analytical skills
• Commercially driven
• Fluent in written and spoken local language (Polish) and English

Requisite Education and Experience / Minimum Qualifications:

• Successfully completed professional training in a commercial or service orientated industry
• 2 – 3 years within a commercially driven organization, preferably with sales, customer service or marketing experience within adidas or comparable.
• Cross-functional experience ideally with Customer Service/ Operations/ IT/ Sales/ Finance
• Previous industry experience including sporting goods, fashion, FMCG would be a plus
• Experience in Digital Marketing, e-Commerce, B2B und B2C

AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.

• COURAGE: Speak up when you see an opportunity; step up when you see a need..
• OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
• INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
• TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
• INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
• RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an Equal Opportunity Employer.Job Title: Senior Specialist B2B & Self-Service AccountsBrand: adidasLocation: WarsawTEAM: SalesState: MZCountry/Region: PLContract Type: Full timeNumber: 513290Date: Jul 9, 2024Find similar jobs:THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES. © 2020 adidas. All Rights Reserved.

Expected salary

Location

Warszawa, mazowieckie

Job date

Wed, 10 Jul 2024 22:31:14 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.