Field Service Engineer (TSS01)

Job title:

Field Service Engineer (TSS01)

Company:

Datalogic

Job description

Company BackgroundDatalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.Datalogic can boast over 50 years of history, during which it has achieved unique results: approximately 1.200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. Datalogic S.p.A. is listed on the STAR segment of the Italian Stock Exchange since 2001 as DAL.MI. In 2022, the Datalogic Group made significant strides and concluded the year by generating revenue of approximately €655 million. The Group is headquartered in Bologna, Italy.Position InformationThis position will be a key member of the EMEAI Field Service Team. As a member of this team, you will be shaping the future of Datalogic’s success.Role MissionThe Field Engineer is responsible for Providing state-of-the-art onsite services (installation, preventive maintenance, break-fix/troubleshooting call-out, site survey etc.) and technical support to customers on our range of Auto ID products, in particular our range of Stationary Industrial Scanners and camera’s.Key responsibilities

• Install (mechanical, electrical), configure and start-up (commissioning) Datalogic equipment at customer sites as per pre-defined specifications
• Maintain, adjust and replace onsite Datalogic devices of existing customer systems
• Follow rigorously safety and security onsite company procedures
• Escalate to upper technical level problems that can’t be solved independently
• Issue timely and accurate service reports (including expenses report)
• Extend or help building a respectful relationship with customers by always adopting an exemplary attitude

Requirements

• Education: Bachelor’s degree in technical field, such as electronics, or equivalent professional experience;
• Languages: Native Dutch, Fluent English;
• Years of Experience: 2/3 years of prior experience on Field Service Activities in automation or other similar market is a plus;
• Electrical Schematics reading
• Troubleshooting and diagnostic experience of hardware and software
• Remote PC diagnostic and remedy support
• Good understanding of computer networks
• PLC communications experience: Device-net, Profinet, Profibus
• Experience working with auto ID products
• Proficient in Microsoft Office Software (MS Dynamics is a plus)
• Good communication and interpersonal skills
• Ability to travel domestic and international (mainly EU) extensively (up to 85% of time)
• Willing to work during alternative work schedules such as weekends and/or overnight

What do we offer?

• A job with no repetitive tasks and many different aspects, all technological advanced;
• A job in which multiple technologies come together (Mechanics, Electronics and IT);
• Working for a Market leader serving market leaders in their respective area’s from the largest Couriers to the largest Postal companies to the largest Airports.
• Working in an international environment.

Expected salary

Location

Culemborg, Gelderland

Job date

Tue, 25 Jun 2024 23:46:59 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesineu.com) you saw this job posting.